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facebook won't load

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facebook won't load, all other sites will, please help

facebook won't load, all other sites will, please help

Chosen solution

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Read this answer in context 2

Additional System Details

Installed Plug-ins

  • npsitesafety
  • Shockwave Flash 11.6 r602
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.02
  • iTunes Detector Plug-in
  • NPWLPG

Application

  • Firefox 19.0.2
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0
  • Support URL: http://support.mozilla.org/1/firefox/19.0.2/WINNT/en-GB/

Extensions

  • Adblock Plus 2.2.3 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Browser Helper Framework 1.4 (helperframework@zonemedia.com)
  • Hide Add-on-Bar-Close-Button 0.2.3 (hide-add-on-bar-close-button@mauricioid.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • AVG Security Toolbar 15.0.0.2 (avg@toolbar) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD Radeon HD 6310 Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x9802
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 384
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedGfxCard']
  • directWriteEnabled: False
  • directWriteVersion: 6.1.7601.17789
  • driverDate: 3-14-2012
  • driverDate2:
  • driverVersion: 8.930.13.4000
  • driverVersion2:
  • info: {u'AzureContentBackend': u'none', u'AzureCanvasBackend': u'cairo', u'AzureFallbackCanvasBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'blockedGfxCard']
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon HD 6310 Graphics)
  • windowLayerManagerType: Basic

Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.link.open_newwindow: 2
  • browser.places.smartBookmarksVersion: 4
  • browser.sessionstore.restore_on_demand: False
  • browser.startup.homepage: http://www.bbc.co.uk/news/
  • browser.startup.homepage_override.buildID: 20130307023931
  • browser.startup.homepage_override.mstone: 19.0.2
  • browser.tabs.autoHide: True
  • browser.tabs.warnOnClose: False
  • browser.tabs.warnOnOpen: False
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 19.0.2
  • gfx.blacklist.direct2d: 4
  • gfx.blacklist.layers.direct3d9: 4
  • gfx.direct3d.prefer_10_1: True
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1364658794
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.cpd.downloads: False
  • privacy.cpd.formdata: False
  • privacy.cpd.history: False
  • privacy.cpd.sessions: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0

Misc

  • User JS: No
  • Accessibility: No
iamjayakumars 475 solutions 5852 answers

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us! __________________________________________________________________________________________

http://kb.mozillazine.org/Websites_look_wrong

__________________________________________________________________________________________

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: ''This will temporarily log you out of all sites you're logged in to.'' To clear cache and cookies do the following: #Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history. #Under "Time range to clear", select "Everything". #Now, click the arrow next to Details to toggle the Details list active. #From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else. #Now click the ''Clear now'' button. Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article. Did this fix your problems? Please report back to us! __________________________________________________________________________________________ http://kb.mozillazine.org/Websites_look_wrong __________________________________________________________________________________________ Hello, In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see [[How do I create a screenshot of my problem?]] Once you've done this, attach the saved screenshot file to your forum post by clicking the '''Browse...''' button below the ''Post your reply'' box. This will help us to visualize the problem. Thank you!

Modified by iamjayakumars

Helpful Reply

Tried all that, still not working. Facebook loads fone on IE, but not firefix. All other sites will loads though,

Tried all that, still not working. Facebook loads fone on IE, but not firefix. All other sites will loads though,
Amit Kumar Thakur 70 solutions 859 answers

Chosen Solution

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.'' To Reset Firefox do the following: #Go to Firefox > Help > Troubleshooting Information. #Click the "Reset Firefox" button. #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. #Firefox will open with all factory defaults applied. Further information can be found in the [[Reset Firefox – easily fix most problems]] article. Did this fix your problems? Please report back to us!

Helpful Reply

Sorted, thank you!

Sorted, thank you!
cor-el
  • Top 10 Contributor
  • Moderator
12922 solutions 118515 answers

If you use extensions (Tools > Add-ons > Extensions) like Adblock Plus or NoScript or Flash Block that can block content then make sure that such extensions aren't blocking content.

If you use extensions (Tools > Add-ons > Extensions) like <i>Adblock Plus</i> or <i>NoScript</i> or <i>Flash Block</i> that can block content then make sure that such extensions aren't blocking content. *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
sprintcarguy 0 solutions 1 answers

i have had the facebook issue as well....other sites loaded fine just not f/b...mine was the time clock in the lower right hand corner (windows xp) was incorrect as the battery backup for it in my puter is dead and i have been to lazy to replace it..if the puter power cord was unplugged or otherwise loss of power to the plug the clock and date will need to be reset to current time and date , when i did this all was right with the world again.

i have had the facebook issue as well....other sites loaded fine just not f/b...mine was the time clock in the lower right hand corner (windows xp) was incorrect as the battery backup for it in my puter is dead and i have been to lazy to replace it..if the puter power cord was unplugged or otherwise loss of power to the plug the clock and date will need to be reset to current time and date , when i did this all was right with the world again.