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Firefox is not supporting MLB Extra Innings....I cannot access through Firefox

  • 11 replies
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

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I went through MLB......I can access via Safari bit not Firefox. They say it is your problem. I want this fixed or I will switch my browser preference to something else.

I went through MLB......I can access via Safari bit not Firefox. They say it is your problem. I want this fixed or I will switch my browser preference to something else.

All Replies (11)

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Does Websites look wrong or appear differently than they should help? can you give an example link and explain what's not working?

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This is what I get:

Login

Authentication Error. Please check email and/or password and try again..

Only on Firefox, not Safari.

RM

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So, it's your username/password being wrong. Are you using a saved password? Password manager - Remember, delete and change saved passwords in Firefox

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I deleted the old password as you suggested, but am still getting the same message when I try to sign in on Firefox.

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Please enter the required information below to continue.

   Authentication Error. Please check email and/or password and try again.

I already have an MLB.com account E-Mail Address: Enter Your Password:

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HELLO?????????'

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This is a forum, responses will be delayed, please be patient.

Did you try the steps and solutions at Websites look wrong or appear differently than they should

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This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"
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Did it all. No help. Same message.

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.