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Firefox is not supporting MLB Extra Innings....I cannot access through Firefox

Posted

I went through MLB......I can access via Safari bit not Firefox. They say it is your problem. I want this fixed or I will switch my browser preference to something else.

I went through MLB......I can access via Safari bit not Firefox. They say it is your problem. I want this fixed or I will switch my browser preference to something else.

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Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:19.0) Gecko/20100101 Firefox/19.0

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Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1189 solutions 7758 answers

Helpful Reply

Does Websites look wrong or appear differently than they should help? can you give an example link and explain what's not working?

Does [[Websites look wrong or appear differently than they should]] help? can you give an example link and explain what's not working?

Question owner

This is what I get:

Login

Authentication Error. Please check email and/or password and try again..

Only on Firefox, not Safari.

RM

This is what I get: Login Authentication Error. Please check email and/or password and try again.. Only on Firefox, not Safari. RM
Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1189 solutions 7758 answers

So, it's your username/password being wrong. Are you using a saved password? Password manager - Remember, delete and change saved passwords in Firefox

So, it's your username/password being wrong. Are you using a saved password? [[Password manager - Remember, delete and change saved passwords in Firefox]]

Question owner

I deleted the old password as you suggested, but am still getting the same message when I try to sign in on Firefox.

I deleted the old password as you suggested, but am still getting the same message when I try to sign in on Firefox.

Question owner

Please enter the required information below to continue.

   Authentication Error. Please check email and/or password and try again.

I already have an MLB.com account E-Mail Address: Enter Your Password:

Please enter the required information below to continue. Authentication Error. Please check email and/or password and try again. I already have an MLB.com account E-Mail Address: Enter Your Password:

Question owner

Hello?

Hello?

Question owner

HELLO?????????'

'''HELLO?????????''''''
Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1189 solutions 7758 answers

This is a forum, responses will be delayed, please be patient.

Did you try the steps and solutions at Websites look wrong or appear differently than they should

This is a forum, responses will be delayed, please be patient. Did you try the steps and solutions at [[Websites look wrong or appear differently than they should]]
cor-el
  • Top 10 Contributor
  • Moderator
11997 solutions 111464 answers

This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"
This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked. *https://support.mozilla.org/kb/fix-login-issues-on-websites-require-passwords Clear the cache and the cookies from sites that cause problems. "Clear the Cache": *Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now" "Remove Cookies" from sites causing problems: *Firefox > Preferences > Privacy > Cookies: "Show Cookies" *http://kb.mozillazine.org/Cookies *https://support.mozilla.org/kb/Deleting+cookies

Question owner

Did it all. No help. Same message.

Did it all. No help. Same message.
cor-el
  • Top 10 Contributor
  • Moderator
11997 solutions 111464 answers

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance). *Do NOT click the Reset button on the Safe mode start window or otherwise make changes. *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes ---- Create a new profile as a test to check if your current profile is causing the problems. See "Creating a profile": *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files. *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox