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Need help with website that used to work on Mozilla and now it does not.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

margaritaman
margaritaman
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I used to listen to music streaming thru my office off a website www.noshoesradio.com. This no longer works and has not worked for about a year now. Can you please help me with this? (Email and phone number removed by mod)

I used to listen to music streaming thru my office off a website www.noshoesradio.com. This no longer works and has not worked for about a year now. Can you please help me with this? (Email and phone number removed by mod)

Modified by user633449

All Replies (2)

user633449
user633449
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Please update to Firefox 18.0.1 then give this another shot.

If that doesn't help, read Websites look wrong or appear differently than they should

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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That is a Flash player.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin