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Need help with website that used to work on Mozilla and now it does not.

Posted

I used to listen to music streaming thru my office off a website www.noshoesradio.com. This no longer works and has not worked for about a year now. Can you please help me with this? (Email and phone number removed by mod)

I used to listen to music streaming thru my office off a website www.noshoesradio.com. This no longer works and has not worked for about a year now. Can you please help me with this? (Email and phone number removed by mod)

Modified by Tyler Downer

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.5
  • McAfee MSS+ NPAPI Plugin
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • Google Update
  • iTunes Detector Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • 4.1.10329.0
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • GEPlugin
  • Google Updater pluginhttp://pack.google.com/
  • Version 0.9.18, Copyright 2006-2009 Veetle Inchttp://www.veetle.com/
  • Version 0.9.18, copyright 2006-2010 Veetle Inchttp://www.veetle.com/
  • Office Live Update v1.5
  • Version 0.9.17, copyright 2008-2010 Veetle Inchttp://www.veetle.com/
  • NeuLion Adaptive Plugin 1.6.5.7131 Neulion home page
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Citrix ICA Client Plugin (Win32)
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Office Plugin for Netscape Navigator

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20100101 Firefox/16.0

More Information

Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1282 solutions 8485 answers

Please update to Firefox 18.0.1 then give this another shot.

If that doesn't help, read Websites look wrong or appear differently than they should

Please update to Firefox 18.0.1 then give this another shot. If that doesn't help, read [[Websites look wrong or appear differently than they should]]
cor-el
  • Top 10 Contributor
  • Moderator
13041 solutions 119425 answers

That is a Flash player.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
That is a Flash player. Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance). *Do NOT click the Reset button on the Safe mode start window or otherwise make changes. *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes ---- You can check for problems caused by recent Flash updates and try these: *disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed *disable protected mode in Flash 11.3 and later *disable hardware acceleration in the Flash plugin *http://kb.mozillazine.org/Flash#Troubleshooting