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How do I remove Snapdo software from my mozilla firefox browser bar?

  • 3 replies
  • 2 have this problem
  • 3 views
  • Last reply by PWill1

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I accidently installed some software called 'snapdo' onto my computer a short while ago which did a few annoying things. It changed my hope page to their website. Changed my Firefox search bar to the search engine. I have so for managed to solve these problem but the problem I've still got is that if I put a search word rather than a web address in the fire fox browser bar it still take me to this page: http://search.snap.do

Please would you help me fix this problem?

Thanks Pete

Chosen solution

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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All Replies (3)

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Install the Search Reset Tool. This should remove snapdo from Firefox.

For further information, please read Remove a toolbar that has taken over your Firefox search or home page.

Does this fix your problem?

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Chosen Solution

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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Thanks Guys.

All sorted.

Have a good 2013!