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Firefox does not paint the window if Windows 7 Basic theme is selected and Fujitsu USB port replicator PR07 is used

Posted

If I use "Windows 7 Basic" theme on my laptop (Fujitsu Lifebook A532), the Firefox window is not painted. I see only the border of the window, the content not. As soon as I switch back to the "Windows 7" theme, it works again. It could be related to the graphics driver (from Intel) of my new laptop. Before I had a desktop computer, and did not have this problem.

Update: the problem occurs only if I use my port replicator (Fujitsu USB Port Replicator PR07). If I unplug the replicator, and use only the monitor of my laptop, everything is fine.

Modified by kw45zg

Chosen solution

Installing the latest drivers solved the problem

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.01

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

{
"application": {
"name": "Firefox",
"version": "18.0",
"userAgent": "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0",
"supportURL": "http://support.mozilla.org/1/firefox/18.0/WINNT/en-US/"
},
"modifiedPreferences": {
"accessibility.typeaheadfind.flashBar": 0,
"browser.cache.disk.capacity": 358400,
"browser.cache.disk.smart_size.first_run": false,
"browser.cache.disk.smart_size.use_old_max": false,
"browser.cache.disk.smart_size_cached_value": 358400,
"browser.history_expire_days.mirror": 180,
"browser.places.importDefaults": false,
"browser.places.updateRecentTagsUri": false,
"browser.places.smartBookmarksVersion": 4,
"browser.places.importBookmarksHTML": false,
"browser.places.leftPaneFolderId": -1,
"browser.places.migratePostDataAnnotations": false,
"browser.search.useDBForOrder": true,
"browser.startup.homepage_override.buildID": "20130104151925",
"browser.startup.homepage_override.mstone": "18.0",
"dom.disable_window_move_resize": true,
"dom.ipc.plugins.enabled.npcoolirisplugin.dll": false,
"extensions.lastAppVersion": "18.0",
"font.minimum-size.x-western": 10,
"font.internaluseonly.changed": false,
"general.useragent.extra.microsoftdotnet": "( .NET CLR 3.5.30729; .NET4.0E)",
"gfx.direct3d.prefer_10_1": true,
"network.cookie.prefsMigrated": true,
"places.history.expiration.transient_optimal_database_size": 160984924,
"places.history.expiration.transient_current_max_pages": 104858,
"places.last_vacuum": 1300087140,
"places.database.lastMaintenance": 1357808646,
"print.printer_FinePrint.print_paper_size_type": 0,
"print.printer_FinePrint.print_downloadfonts": false,
"print.printer_FinePrint.print_margin_right": "0.196527779102325",
"print.printer_FinePrint.print_command": "",
"print.printer_FinePrint.print_headerright": "&U",
"print.printer_FinePrint.print_paper_data": 9,
"print.printer_FinePrint.print_unwriteable_margin_top": 0,
"print.printer_FinePrint.print_unwriteable_margin_bottom": 0,
"print.printer_FinePrint.print_oddpages": true,
"print.printer_FinePrint.print_reversed": false,
"print.printer_FinePrint.print_page_delay": 50,
"print.print_printer": "FinePrint",
"print.printer_FinePrint.print_to_file": false,
"print.printer_FinePrint.print_unwriteable_margin_right": 0,
"print.printer_FinePrint.print_margin_bottom": "0.393750011920929",
"print.printer_FinePrint.print_paper_width": " 8.50",
"print.printer_FinePrint.print_margin_top": "0.393750011920929",
"print.printer_FinePrint.print_footercenter": "",
"print.printer_FinePrint.print_in_color": true,
"print.printer_FinePrint.print_edge_left": 0,
"print.printer_FinePrint.print_footerleft": "&PT",
"print.printer_FinePrint.print_paper_size_unit": 1,
"print.printer_FinePrint.print_margin_left": "0.196527779102325",
"print.printer_FinePrint.print_bgimages": false,
"print.printer_FinePrint.print_pagedelay": 500,
"print.printer_FinePrint.print_edge_bottom": 0,
"print.printer_FinePrint.print_shrink_to_fit": false,
"print.printer_FinePrint.print_edge_right": 0,
"print.printer_FinePrint.print_footerright": "&D",
"print.printer_FinePrint.print_evenpages": true,
"print.printer_FinePrint.print_orientation": 0,
"print.printer_FinePrint.print_scaling": " 0.70",
"print.printer_FinePrint.print_headerleft": "&T",
"print.printer_FinePrint.print_headercenter": "",
"print.printer_FinePrint.print_edge_top": 0,
"print.printer_FinePrint.print_unwriteable_margin_left": 0,
"print.printer_FinePrint.print_bgcolor": false,
"print.printer_FinePrint.print_paper_height": " 11.00",
"privacy.sanitize.timeSpan": 0,
"privacy.cpd.downloads": false,
"privacy.cpd.sessions": false,
"privacy.cpd.cookies": false,
"privacy.cpd.formdata": false,
"privacy.cpd.history": false,
"privacy.sanitize.migrateFx3Prefs": true,
"security.warn_viewing_mixed": false,
"security.enable_java": true
},
"graphics": {
"numTotalWindows": 1,
"numAcceleratedWindows": 1,
"windowLayerManagerType": "Direct3D 10",
"adapterDescription": "Intel(R) HD Graphics 4000",
"adapterVendorID": "0x8086",
"adapterDeviceID": "0x0166",
"adapterRAM": "Unknown",
"adapterDrivers": "igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32",
"driverVersion": "9.17.10.2932",
"driverDate": "12-12-2012",
"adapterDescription2": "",
"adapterVendorID2": "",
"adapterDeviceID2": "",
"adapterRAM2": "",
"adapterDrivers2": "",
"driverVersion2": "",
"driverDate2": "",
"isGPU2Active": false,
"direct2DEnabled": true,
"directWriteEnabled": true,
"directWriteVersion": "6.1.7601.17789",
"webglRenderer": "Google Inc. -- ANGLE (Intel(R) HD Graphics 4000)",
"info": {
"AzureCanvasBackend": "direct2d",
"AzureFallbackCanvasBackend": "cairo",
"AzureContentBackend": "direct2d"
}
},
"javaScript": {
"incrementalGCEnabled": true
},
"accessibility": {
"isActive": false,
"forceDisabled": 0
},
"libraryVersions": {
"NSPR": {
"minVersion": "4.9.4",
"version": "4.9.4"
},
"NSS": {
"minVersion": "3.14.1.0 Basic ECC",
"version": "3.14.1.0 Basic ECC"
},
"NSSUTIL": {
"minVersion": "3.14.1.0",
"version": "3.14.1.0"
},
"NSSSSL": {
"minVersion": "3.14.1.0 Basic ECC",
"version": "3.14.1.0 Basic ECC"
},
"NSSSMIME": {
"minVersion": "3.14.1.0 Basic ECC",
"version": "3.14.1.0 Basic ECC"
}
},
"extensions": [
{
"name": "Adblock Plus",
"version": "2.2.1",
"isActive": true,
"id": "{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}"
},
{
"name": "Advanced Cookie Manager",
"version": "4.7",
"isActive": true,
"id": "cookiemgr@jayapal.com"
},
{
"name": "BetterPrivacy",
"version": "1.68",
"isActive": true,
"id": "{d40f5e7b-d2cf-4856-b441-cc613eeffbe3}"
},
{
"name": "Dict.cc Translation",
"version": "3.4",
"isActive": true,
"id": "searchdictcc@roughael"
},
{
"name": "DictionarySearch",
"version": "10.0.0",
"isActive": true,
"id": "{a0faa0a4-f1a7-4098-9a74-21efc3a92372}"
},
{
"name": "DOM Inspector",
"version": "2.0.13",
"isActive": true,
"id": "inspector@mozilla.org"
},
{
"name": "DownloadHelper",
"version": "4.9.13",
"isActive": true,
"id": "{b9db16a4-6edc-47ec-a1f4-b86292ed211d}"
},
{
"name": "Firebug",
"version": "1.11.1",
"isActive": true,
"id": "firebug@software.joehewitt.com"
},
{
"name": "Master Password+",
"version": "1.21",
"isActive": true,
"id": "masterpasswordtimeoutplus@vano"
},
{
"name": "Password Exporter",
"version": "1.2.1",
"isActive": true,
"id": "{B17C1C5A-04B1-11DB-9804-B622A1EF5492}"
},
{
"name": "Print Edit",
"version": "8.9",
"isActive": true,
"id": "printedit@DW-dev"
},
{
"name": "Simple Timer",
"version": "1.13",
"isActive": true,
"id": "simpletimer@grbradt.org"
},
{
"name": "Web Developer",
"version": "1.2.2",
"isActive": true,
"id": "{c45c406e-ab73-11d8-be73-000a95be3b12}"
},
{
"name": "Cooliris",
"version": "1.12.3.58254",
"isActive": false,
"id": "piclens@cooliris.com"
}
]
}
Laptop: Fujitsu Lifebook A532
Windows 7 Professional 64 bit
Firefox 18 (The problem occurred also with 17)

iamjayakumars
  • Top 10 Contributor
412 solutions 4875 answers

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Chosen Solution

Installing the latest drivers solved the problem