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Videos will not run on Mozilla. They work fine on IE. How can I fix it or should I simply delete Mozilla.
This is a relatively recent problem. All videos, whether from friends, new casts or U tube show nothing but a blank black screen. I even took it to a repair shop. I can view everything on IE. I am not particularly computer literate and am much more comfortable using Mozilla. This problem exists on both of my PC's and my laptop. Can this be fixed or should I educate myself more on IE and just delete Mozilla Foxfire?
All Replies (3)
hello gmd43, you're using a very outdated version of firefox (5.0) which is affected by numerous known security vulnerabilities - so as a first step please update firefox to the latest version (17.0.1 at the moment) & see if this already makes a difference...
Thank you. It took several tries, as it just kept updating the OLD version installed but I finally got it to install the new version. It is working great now. Thank you