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I cannot get adobe reader to download on an Acer Aspire 1 using Win 7 and Mcafee virus scan and firewall?

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  • Last reply by cor-el

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as sta.ted above i cannot download the Reader software from the Adobe website.there is nothing saved in nthe Windows downloads folder nor is there any sign of the Downloads box. We hnave W7 on the pc so know what to expect. Have even tried saving it in ano9ther location. Stil no good. Currently have the new Firefox and Windows and Mcaffe dowloads are happening automatically. Any ideas? Using an Acer Aspire one netbook

as sta.ted above i cannot download the Reader software from the Adobe website.there is nothing saved in nthe Windows downloads folder nor is there any sign of the Downloads box. We hnave W7 on the pc so know what to expect. Have even tried saving it in ano9ther location. Stil no good. Currently have the new Firefox and Windows and Mcaffe dowloads are happening automatically. Any ideas? Using an Acer Aspire one netbook

All Replies (2)

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Well if the download manager said it download then it is there.

Open the download manager and see where was put.

Wholey crap on a cracker, I just noticed you have Desktop Firefox 11, never mind I am not sure what you can do.

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Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps to download the Adobe Reader file.

If that still fails then you will have to use another computer to download the file and use an USB stick too transfer the file.