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How do I remove the browsemngr.dll virus?

Posted

pesky little box appears - resembles Scotty on petrol - no icon - asks if I want to allow changes - I say no. It disappears and returns later.

pesky little box appears - resembles Scotty on petrol - no icon - asks if I want to allow changes - I say no. It disappears and returns later.

Additional System Details

This happened

A few times a week

This started when...

1 week ago

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • Next Generation Java Plug-in 10.7.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • VideoDownloadConverter Installer Plugin Stub for 32-bit Windows
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.2"
  • 4.1.10329.0
  • Adobe Shockwave for Director Netscape plug-in, version 11.5.9.620
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • npdnu
  • np-mswmp
  • Office Plugin for Netscape Navigator

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:14.0) Gecko/20100101 Firefox/14.0.1

More Information

no help

cor-el
  • Top 10 Contributor
  • Moderator
12017 solutions 111660 answers
See: *[[/questions/935739]] and [[/questions/#answer-367152]] *[[/questions/923451]] *http://support.babylon.com/index.php?/Knowledgebase/List/Index/48/english-faq *http://support.babylon.com/index.php?/Knowledgebase/List/Index/37/installation--technical-support