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why does Firefox close (when the active window) when i click on firefox icon on windows taskbar.

  • 3 replies
  • 3 have this problem
  • 5 views
  • Last reply by hmksyd

hmksyd
hmksyd
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If I have multiple windows open - and click on firefox icon/tab on taskbar (when it is the active window) - firefox closes. It started this habit 2 days ago.

If I have multiple windows open - and click on firefox icon/tab on taskbar (when it is the active window) - firefox closes. It started this habit 2 days ago.

Chosen solution

Try running Firefox in safe-mode.

  • Firefox -> Help -> Restart with add-ons disabled

If it works in safe-mode, that means one of your Add-on Extensions is causing the problem, which will require disabling them all, and then re-enabling them one by one to isolate the problem.

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All Replies (3)

FireChemist
FireChemist
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Chosen Solution

Try running Firefox in safe-mode.

  • Firefox -> Help -> Restart with add-ons disabled

If it works in safe-mode, that means one of your Add-on Extensions is causing the problem, which will require disabling them all, and then re-enabling them one by one to isolate the problem.

hmksyd
hmksyd Question owner
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thanks vm

hmksyd
hmksyd Question owner
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the add on causing the issue was minimise tray - an extension to down them all