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Anytime I go to Google mail the browser reverts to the following url: http://api.yontoo.com/getclientdata.ashx?key=null&id=bd36dea0-3ee3-4a96-a0c6-9e874bb4f071&

Posted

Every time I go to Google mail I am redirected to the following url: http://api.yontoo.com/getclientdata.ashx?key=null&id=bd36dea0-3ee3-4a96-a0c6-9e874bb4f071&loc=https%3a//plus.google.com/u/0/_/notifications/frame%3fsourceid%3d23%26hl%3den%26origin%3dhttps%253a%252f%252fmail.google.com%26jsh%3dm%253b%252f_%252fapps-static%252f_%252fjs%252fgapi%252f__features__%252frt%253dj%252fver%253dojdq3mbdcro.en.%252fsv%253d1%252fam%253d%21uchpbk-cnfmzrnlzsw%252fd%253d1%23pid%3d23%26id%3dgbsf%26parent%3dhttps%253a%252f%252fmail.google.com%26rpctoken%3d627808434%26_methods%3donerror%252coninfo%252chidenotificationwidget%252cpostsharedmessage%252csetnotificationwidgetheight%252cswitchto%252cnavigateto%252csetnotificationtext%252csetnotificationanimation%252chandleposted%252c_ready%252c_close%252c_open%252c_resizeme%252c_renderstart

I get the error when doing a Google search as well, this is the only thing that's displayed on the page: 00000061'^^^'#

This only happens with anything Google-related, I don't have problems with any other website. This is a brand new HD and Win7 install, less than a week old. I've run both malware and virus scans so that's not the issue. Also, I can access anything Google from Chrome and IE with no problems so it's not an issue with Google

Every time I go to Google mail I am redirected to the following url: http://api.yontoo.com/getclientdata.ashx?key=null&id=bd36dea0-3ee3-4a96-a0c6-9e874bb4f071&loc=https%3a//plus.google.com/u/0/_/notifications/frame%3fsourceid%3d23%26hl%3den%26origin%3dhttps%253a%252f%252fmail.google.com%26jsh%3dm%253b%252f_%252fapps-static%252f_%252fjs%252fgapi%252f__features__%252frt%253dj%252fver%253dojdq3mbdcro.en.%252fsv%253d1%252fam%253d%21uchpbk-cnfmzrnlzsw%252fd%253d1%23pid%3d23%26id%3dgbsf%26parent%3dhttps%253a%252f%252fmail.google.com%26rpctoken%3d627808434%26_methods%3donerror%252coninfo%252chidenotificationwidget%252cpostsharedmessage%252csetnotificationwidgetheight%252cswitchto%252cnavigateto%252csetnotificationtext%252csetnotificationanimation%252chandleposted%252c_ready%252c_close%252c_open%252c_resizeme%252c_renderstart I get the error when doing a Google search as well, this is the only thing that's displayed on the page: 00000061'^^^'# This only happens with anything Google-related, I don't have problems with any other website. This is a brand new HD and Win7 install, less than a week old. I've run both malware and virus scans so that's not the issue. Also, I can access anything Google from Chrome and IE with no problems so it's not an issue with Google

Additional System Details

Sites Affected

https://mail.google.com/

Installed Plug-ins

  • Google Update
  • Next Generation Java Plug-in 1.6.0_32 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.2 r202
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.5.635
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.3
  • VLC media player Web Plugin 2.0.0
  • Yahoo Application State Plugin version 1.0.0.7
  • Winamp Application Detector
  • 4.0.50401.0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0

More Information

Hasan 469 solutions 5600 answers

Perform the suggestions mentioned in the following articles:

-> Start Firefox in -> Troubleshoot Firefox issues using Safe Mode to check if your add-ons/extensions are causing the problems.

Check and tell if its working.

Perform the suggestions mentioned in the following articles: * [https://support.mozilla.com/en-US/kb/Template:clearCookiesCache Clear Cookies & Cache] * [[How to clear the cache#w_clear-the-cache|Clear the Network Cache]] * Make sure that you are using the '''"Remember History"''' setting as described in this article -> [[Options window - Privacy panel]] * Also see this article -> [[Searches are redirected to another site]] -> Start Firefox in -> [[Safe Mode]] to check if your add-ons/extensions are causing the problems. * Also see this article -> [[Troubleshooting extensions and themes]] Check and tell if its working.

Modified by Hasan

Question owner

Most of this I'd already done and none of it worked, I'm still getting the same error.

Most of this I'd already done and none of it worked, I'm still getting the same error.
Hasan 469 solutions 5600 answers

Perform the suggestions mentioned in the following articles:

Check and tell if its working.

Perform the suggestions mentioned in the following articles: * [[Searches are redirected to another site]] * [[Firefox cannot load websites but other programs can]] Check and tell if its working.

Modified by Hasan

cor-el
  • Top 10 Contributor
  • Moderator
12752 solutions 117198 answers

Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

Do a malware check with some malware scanning programs on the Windows computer.<br /> You need to scan with all programs because each program detects different malware.<br /> Make sure that you update each program to get the latest version of their databases before doing a scan.<br /><br /> *http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware *http://www.superantispyware.com/ - SuperAntispyware *http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner *http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page *http://www.safer-networking.org/en/index.html - Spybot Search & Destroy You can also do a check for a rootkit infection with TDSSKiller. *http://support.kaspersky.com/viruses/solutions?qid=208280684 See also: *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked