Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 12 won't allow Corel PhotoPaint X5 to paste 'New From Clipboard'

  • 12 replies
  • 35 have this problem
  • 598 views
  • Last reply by Ron Francis

more options

Once I upgraded to Firefox 12, 'New from clipboard' no longer worked with Corel PhotoPaint / CorelDraw x5.

First I right-click on an image on a website using Firefox 12 and select 'copy image'.

Then I go to Corel Draw PhotoPaint and say 'New From Clipboard' - and it shows the url path instead of the actual photo i had copied into my clipboard.

This is still a product Corel is selling.

Modified by moonslice

All Replies (12)

more options

Does it work to paste into a new blank image? I realize that's not convenient because you have to size the canvas, but I'd like to determine whether Firefox has put the image on the clipboard (or whether Corel can access it in other ways).

Possibly related unsolved thread: Copy and Paste of Images NOT working.

more options

I think there is a difference between the formats placed on the clipboard in Firefox 11 and Firefox 12. I looked at the formats using a little program named Clipboard Inspector and Word 2007. I'm not sure why Corel would extract a text format, but perhaps a clipboard expert would have a guess.

more options

Thanks! I really appreciate your help.

I think it must be working to copy the image in Firefox itself, as I could create a new doc in Photoshop and paste the firefox image into it.

I now remember this happened a few years ago with an older version of CorelDraw PhotoPaint and I had to buy a new version of Corel.

I wonder if there is any way around this, or whether I will have to buy the new X6? (I use this maybe 100 times a day, so it takes way more time if I can't use this feature that isn't working now, and that Photoshop doesn't have.)

more options

I think the temporary workaround might be to drag and drop the image onto a blank area in Corel PhotoPaint. Does that still work?

more options

This issue was once raised as a bug and fixed (286118 – "Copy Image" should only copy image data (not URL) due to incompatability with Windows apps - marked resolved, duplicate of bug marked "worksforme") but perhaps it is back.

Does this problem with Firefox 12 only affect Windows?

Are applications other than Corel PhotoPaint and Adobe Illustrator affected?

more options

There is a bug in the tracking system for this and a solution is being developed: 749527 – When trying to 'copy' a picture directly from Firefox into a windows live chat box, it copys the image location (link) instead of the image.. Hopefully the fix will be included in Firefox 13 (currently in beta).

If you want to "vote" for the bug to be fixed to increase its importance score, you can register on Bugzilla. The link to vote is next to the word Importance. Please do not add comments to the bug because they are copied to lots of people and excess bug spam can discourage them from helping.

more options

I logged into mozilla bug issues, and tried to add my vote, but it said it was resolved and a duplicate bug. The last post about it was in 7/09. Is there any way to get them to re-activate it?

more options

I can drag and drop into a blank window in Corel PhotoPaint - and THEN I can copy and paste 'New From Clipboard' to it's own file in PhotoPaint.

more options

I logged into mozilla bug issues, and tried to add my vote, but it said it was resolved and a duplicate bug.

The new bug is here: https://bugzilla.mozilla.org/show_bug.cgi?id=749527

more options

The status in that link says RESOLVED FIXED Yet the Target Milestone is Firefox 15. Does that mean they intend to fix it in FF 15??

For the record, I get the same behavior in PhotoPaint X4 and CorelDraw X4 (similar to Illustrator). I can drag and drop into a blank window in PhotoPaint, but the 'new from clipboard' doesn't work like moonslice says it does in X5.

I voted but as of this post, there are only 9 votes. :(

more options

The RESOLVED FIXED was just added last night (since I had voted, I got an email about the update). I haven't studied the details, but I think your interpretation probably is correct.


Edit: According to comment #18, it should make its way into Firefox 13. https://bugzilla.mozilla.org/show_bug.cgi?id=749527#c18

Modified by jscher2000

more options

The copy and paste functionality has been restored in Aurora 14.0a2 (2012-05-05) I think it has also been restored in the latest build of FireFox 13 beta, but I haven't tested it. I believe that the same fix in the code was applied both FF beta and Aurora.