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On Amex web site, can not down load my current transactions. Work fine with IE.

  • 3 replies
  • 1 has this problem
  • 15 views
  • Last reply by Andrew

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I can view my current transactions, but the download tab does not work. I call Amex and they are aware of the problem and said it was a FireFox problem to fix. IE work fine.

I can view my current transactions, but the download tab does not work. I call Amex and they are aware of the problem and said it was a FireFox problem to fix. IE work fine.

Chosen solution

Ok thank you. Can I just get you send me a private message so I can place your email address on the bug. Thanks

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Since it is a firefox problem our team should be in the know about if not already. I will file a bug for you. But first is there an error message that goes with it or what happens when you try to click on the download tab. Thanks!

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No error Msg, Download does not work.

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Ok thank you. Can I just get you send me a private message so I can place your email address on the bug. Thanks