Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

arrow buttons, page up/down buttons do not work in firefox 9 despite F7 function

  • 12 replies
  • 1 has this problem
  • 12 views
  • Last reply by cor-el

more options

tried different settings within options/general. also tried about:config accessibility.warn_on_browsewithcaret without success.

may you provide the correct settings?

tried different settings within options/general. also tried about:config accessibility.warn_on_browsewithcaret without success. may you provide the correct settings?

Chosen solution

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

Read this answer in context 👍 0

All Replies (12)

more options

You may have switched on caret browsing.

You can press press F7 (on Mac: fn + F7) to toggle caret browsing on/off.

  • Tools > Options > Advanced : General: Accessibility: [ ] "Always use the cursor keys to navigate within pages"

more options

thx for your fast reply. It doesn't solve my problem. I can't select any entry (search area, url area; see attached files) with my arrow buttons.

more options

I believe the preference you want is this.
accessibility.browsewithcaret = false

accessibility.warn_on_browsewithcaret only controls the warning message when you are enabling Caret browsing.

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

same behavior in safe mode and ....browsewithcaret = false

(
more options

additional information:

at the start of firefox the selection by arrow keys works for a few seconds, then it stops suddenly

more options

moreover the accessibility.browsewithcaret sets back to true itselfes

more options

Is that only a problem with those two drop down list or also with selection lists on web pages?

more options

also selction lists on any web pages

more options

Chosen Solution

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

more options

new profile and alle works fine, thx a lot!