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Automatic update from v 8.0 to v 9.0.1 brings me to status bar that shows action, but never completes task.

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  • Last reply by Matt_G

chiphair
chiphair
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Periodically I get reminders that an update is available for Firefox. I click on the link, and the status window opens, the bar at the bottom shows activity, but no matter how long I keep the bar open, I do not get a message saying Firefox is updated, and the next time I open Firefox, I will get a message that it needs to be updated. The manual method of updating does not work either.

Periodically I get reminders that an update is available for Firefox. I click on the link, and the status window opens, the bar at the bottom shows activity, but no matter how long I keep the bar open, I do not get a message saying Firefox is updated, and the next time I open Firefox, I will get a message that it needs to be updated. The manual method of updating does not work either.

All Replies (1)

Matt_G
Matt_G
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Hey chiphair,

You might just want to try installing a fresh copy of the latest version of Firefox. I would look at the Knowledge Base article Back up and restore information in Firefox profiles first. That way you'll have a backup of all your bookmarks and person information.

Then you should completely uninstall Firefox and then download a new copy from:

http://www.mozilla.org/firefox/new/

Hopefully this helps!