Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox browser doesn't find adobe flash even though it is installed. I can use it for IE9 but not Firefox

dbrevetti
dbrevetti
more options

I have installed Firefox 8.0 and the browser doesn't seem to find the Adobe Flash plugin. The plugin has been installed on my computer and it works fine with IE9

I have installed Firefox 8.0 and the browser doesn't seem to find the Adobe Flash plugin. The plugin has been installed on my computer and it works fine with IE9

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

There are two different versions of Flash, the ActiveX version for IE and the Plugin version used by most other browsers.

1.Download the Flash Plugin version setup file from here:
Adobe Flash - Plugin version.
Save it to your Desktop.

2. Close Firefox using File > Exit
then check the Task Manager > Processes tab to make sure firefox.exe is closed,
{XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}

3. Then run the Flash setup file from your Desktop.

4. Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/

  • On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen).

See this:
http://vistasupport.mvps.org/run_as_administrator.htm