Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have tried to get online using firefox.I get a red "x" beside the web address with a faded go to website message beside it. What do I do?

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

I have tried to get online using firefox.I get a red "x" beside the web address with a faded go to website message beside it. What do I do?

I have tried to get online using firefox.I get a red "x" beside the web address with a faded go to website message beside it. What do I do?

Chosen solution

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

Read this answer in context 👍 1

All Replies (1)

more options

Chosen Solution

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: