Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Did bug fix for add-ons after downloading new version. FB games do not work & add-ons still gone. I want the old version back. How can I do this?

  • 1 reply
  • 4 have this problem
  • 1 view
  • Last reply by cor-el

more options

Downloaded version 7 today. All add-ons are gone, not disabled, but gone. The bug fix offered in this instance tells me to go look for updates. I have, and I'm totally up to date, so now I don't know what to do. The add-ons are still gone, and my games in FB are also malfunctioning. I click on a button in the game and nothing happens. I can't even play them like this. I have playing all morning, and this only happened AFTER I updated to the latest Firefox browser 7. I want the old version back, but cannot figure out a way to do this. I am mad right now and want the option to go back to the old version. If I can't get it, I guess I'll go back to IE. Thanks....

Downloaded version 7 today. All add-ons are gone, not disabled, but gone. The bug fix offered in this instance tells me to go look for updates. I have, and I'm totally up to date, so now I don't know what to do. The add-ons are still gone, and my games in FB are also malfunctioning. I click on a button in the game and nothing happens. I can't even play them like this. I have playing all morning, and this only happened AFTER I updated to the latest Firefox browser 7. I want the old version back, but cannot figure out a way to do this. I am mad right now and want the option to go back to the old version. If I can't get it, I guess I'll go back to IE. Thanks....

All Replies (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).