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Error Message while using Yahoo and Firefox: An unexpected problem has occurred. Performing your action again in a few moments will probably solve the problem. If it persists, we suggest you close this window and re-launch Yahoo! Mail.


For the past several weeks I have received the following persistent annoying message while working with yahoo and Firefox 5

Additional System Details

This happened

Every time Firefox opened

This started when...

a few weeks ago - Sept 2011

Installed Plug-ins

  • Shockwave Flash 10.3 r183
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Java Plug-In 2 for NPAPI Browsers
  • Office Live Update v1.0
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • iPhoto6


  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:7.0.1) Gecko/20100101 Firefox/7.0.1

More Information

  • Administrator
49 solutions 398 answers

Hi jmaxwell3333-

Is this problem still happening? There is a Support article on issues with a website not loading quickly:


I hope that helps.

  • Top 10 Contributor
  • Moderator
10780 solutions 97024 answers

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"