This thread was archived. Please ask a new question if you need help.
Since the latest update, when I open Firefox , I get an "Exception..."Component returned failure code: 0x80004005....skype..ff_extension/content/browser Overlay.js
Within the past few days when there was a Firefox update, every time I start Firefox, I get the following message (shortened in the middle): Exception..."Component returned failure code: 0x80004005...skype_ff.extension/content/browser Overlay.js"
When I clicked on a link on the US Bank website, I received [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [ISkypeFfExtension.Initialize]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://skype_ff_extension/content/browserOverlay.js :: <TOP_LEVEL> :: line 9" data: no] In both cases, if I click OK, the process I requested then takes place. What do I need to do?
Disable the Skype extension for Firefox.Read this answer in context 👍 8
All Replies (6)
Disable the Skype extension for Firefox.
Never mind. I figured it out. Firefox, Option, Extensions.
Thanks for your help.
If you're having this issue open Firefox, go to Tools on the Firefox tabs at the top of your browser window, and click on Add-ons. This will take you to your Add-ons page. Click on Extensions on the right side of the screen and scroll down to the Skype extension add-on. Click on "Disable" to disable this extension. Once this extension is disabled your problem should be fixed. In my case it repaired the problem.
Just disabling the extension did not work for me. I searched a little further and was advised to get rid of the current version of Skype that was on my computer and then download it again. That solved my problem - which was becoming a major annoyance.
cannot see skype extension