Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Recently, my FF 6.0.2 just keep crashing when i open it. Flash player is the latest ver. What's the problem? :(

  • 1 reply
  • 174 have this problem
  • 10 views
  • Last reply by John99

more options

For the past few days, when i try to open my fireforx, it will crash immediately.

At first, i thought it was due to my Flash Player. However, i have already updated it to the latest version.

I tried uninstalling the Firefox, without removing my bookmarks, it works fine. However, the next day, the issue comes back again.

For the past few days, when i try to open my fireforx, it will crash immediately. At first, i thought it was due to my Flash Player. However, i have already updated it to the latest version. I tried uninstalling the Firefox, without removing my bookmarks, it works fine. However, the next day, the issue comes back again.

Modified by Peekaboo

All Replies (1)

more options

See /questions/871810 for some ideas and explanations.

Problems are often down to malware, and it f that is the case trying scans with multiple up-to-date security applications/sites is worthwhile.

If easy solutions like trying in safe-mode and disabling plugins do not help, you will need to try to get crash IDs and crash signatures. Firefox itself should be stable and not crash, if you have a problem with crashes it is best to start your own thread, by asking a question and providing as much info as possible.