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unable to access bank of america cashpro online


when attempting to access the bofa cashpro online application, i am able to get by the username pw screen; then i select the correct certificate and instead of getting the main application screen i am challenged with a username and pw dialogue from a sun server. this happens with version 6

Additional System Details

Sites Affected


Installed Plug-ins

  • ActiveTouch General Plugin Container Version 105
  • Office Plugin for Netscape Navigator
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 10.3 r183
  • Next Generation Java Plug-in 1.6.0_26 for Mozilla browsers
  • 4.0.60531.0
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.0


  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0.1) Gecko/20100101 Firefox/4.0.1

More Information

i am currently running 4.0.1 and it works just fine. this could legitimately be the solution but at some point i will need to update to a more current version. please let me know when this is fixed.

Question owner

ff version 4.0.1 works fine.