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remove partial update downloaded to PC

  • 1 reply
  • 10 have this problem
  • 3 views
  • Last reply by cor-el

texwalton
texwalton
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the latest security download aborted before completing. I get "Update could not be installed..." pop-up. Tell me how to remove partial update so I can then down load the entire file.

the latest security download aborted before completing. I get "Update could not be installed..." pop-up. Tell me how to remove partial update so I can then down load the entire file.

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If files already have been downloaded then you need to remove the files in the updates and updates\0 folder.
You can delete active-update.xml and updates.xml as well if present.

Vista: 

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)

XP: 

C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox)

The "Application Data" folder in XP/Win2K and the "AppData" folder in Vista/Windows 7 are hidden folders.