In synk, when I click "add device" instead of opening a window to enter the codes, it opens another firefox window and takes me to the help page for synk. [SOLVED]
I got a new laptop today and after downloading firefox I tried to use the synk feature and it says I have to add device on my old computer. In following the directions I never get to the screen to enter the codes from my new computer onto the old one. When I click add device on the old computer it takes me to the help page on the web with the same directions that took me there in the first place! So, how am I supposed to synk my new computer if I can't add device on the old or simply log in to my synk account on the new?
I got a new laptop today and after downloading firefox I tried to use the synk feature and it says I have to add device on my old computer. In following the directions I never get to the screen to enter the codes from my new computer onto the old one. When I click add device on the old computer it takes me to the help page on the web with the same directions that took me there in the first place! So, how am I supposed to synk my new computer if I can't add device on the old or simply log in to my synk account on the new?
Modified by cor-el
All Replies (1)
Ok, I figured it out, I clicked "i don't have device available" and it let me log in to my account.