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Firefox does not allow me to check in on Air Canada...is it possible I have inadvertently put a filter or block on transmitting data to this site?

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  • Last reply by cor-el

weilermoore
weilermoore
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Air Canada's web site prompts me to check in for flights 24 hours in advance of flying. I start to do so, and then it cuts off telling me I am not able to check in. Air Canada can check me in from their sites and they are telling me my problem is a setting with my browser. Is it possible I inadvertently put a filter or block on transmitting data from me to Air Canada? Is there another possible explanation?Is this a pop up problem? I've spent an hour with their help desk and they say it is a browser issue. And, it works from internet explorer, just not mozilla firefox.

Air Canada's web site prompts me to check in for flights 24 hours in advance of flying. I start to do so, and then it cuts off telling me I am not able to check in. Air Canada can check me in from their sites and they are telling me my problem is a setting with my browser. Is it possible I inadvertently put a filter or block on transmitting data from me to Air Canada? Is there another possible explanation?Is this a pop up problem? I've spent an hour with their help desk and they say it is a browser issue. And, it works from internet explorer, just not mozilla firefox.

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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Make sure that you do not block cookies.
See http://kb.mozillazine.org/Cookies

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: