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I am unable to watch videos on Facebook
Every time I try I receive the message "The video you requested could not be loaded" This also happens on Youtube & BBC sites
All Replies (1)
Clear the cache and the cookies from sites that cause problems.
- "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
- "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
- Don't make any changes on the Safe mode start window.