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When clicking on a lookup, firefor does not allow me to select from the list

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  • 3 have this problem
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  • Last reply by cor-el

MichaelRedgrave
MichaelRedgrave
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When I use firefox, the website I am on has lookup fields located on it, firefox does not allow me to select my preferred option from the list. also when I slect another lookup from a list it displays the message 'invalid lookup value located in field ......'

This does not happen in IE

When I use firefox, the website I am on has lookup fields located on it, firefox does not allow me to select my preferred option from the list. also when I slect another lookup from a list it displays the message 'invalid lookup value located in field ......' This does not happen in IE

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")