Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

please tell me what this strange button on my firefox browser is, so i can get rid of it http://sphotos.ak.fbcdn.net/hphotos-ak-ash2/hs412.ash2/69028_1578019762648_1000247017_31609566_410446_n.jpg

more options

this strange button appeared in my firefox browser a few days ago - it doesn't appear to be associated with my add-ons.

here is a pic (circled it in red) http://sphotos.ak.fbcdn.net/hphotos-ak-ash2/hs412.ash2/69028_1578019762648_1000247017_31609566_410446_n.jpg

this strange button appeared in my firefox browser a few days ago - it doesn't appear to be associated with my add-ons. here is a pic (circled it in red) http://sphotos.ak.fbcdn.net/hphotos-ak-ash2/hs412.ash2/69028_1578019762648_1000247017_31609566_410446_n.jpg

All Replies (2)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
more options

When the cursor is over that button, does a Tooltip appear?