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Firefox crashes when browsing USAF Academy web site. No problem with IE on this same site.

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It's been a few weeks that Firefox randomly crashes on the USAF Academy web site, with an approximate message : "We are sorry but..." and then the data on the error sent to you about the problem.

MS's Internet Explorer has no problem with this same site.

When in heaven's name are you going to fix this problem???????????

All Replies (6)

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Do you have any crash report IDs? They may help identify the cause of the crashing. See Troubleshoot Firefox crashes (closing or quitting unexpectedly) for details of how to get the report IDs.

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"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

See also - "Error_loading_some_websites"

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Is this what you want:

Report ID

       	Date Submitted

   bp-e1d12b7b-2207-4293-8f83-281112100829	8/29/2010	8:46 AM

bp-05a97c78-398e-496f-8d96-4b84a2100819 8/19/2010 10:21 AM bp-ecb33fbf-55e3-40f6-b5da-633ce2100817 8/17/2010 5:50 PM bp-92f22099-53e9-4fec-9b4f-d49da2100817 8/17/2010 7:08 AM bp-7db88bc8-7239-43f0-aed8-1097e2100816 8/16/2010 1:44 PM bp-99f06486-60c3-47ed-bf18-683242100816 8/16/2010 11:50 AM bp-9d92c727-a128-41ce-8dd9-d07642100815 8/15/2010 5:20 PM bp-0f40226f-d072-40e0-99d2-a0db92100808 8/8/2010 4:36 PM bp-257e6c76-7569-4637-91f6-04a332100807 8/7/2010 3:51 PM bp-b19dff5c-20b5-4d7d-9716-c35572100731 7/31/2010 3:21 PM bp-dce9975f-99c8-4ceb-b777-63cc92100725 7/25/2010 9:45 AM bp-d0e3c5c3-fe09-4a9d-a736-530432100723 7/23/2010 7:58 PM bp-6a4ff21d-3c00-454f-9c93-52a6a2100721 7/21/2010 2:39 PM bp-14ce33ca-e4c0-457c-86fe-dc6412100721 7/21/2010 2:37 PM bp-005e0312-4a79-4340-8369-b1f7f2100721 7/21/2010 2:34 PM

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Did that, no joy.

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I checked four of those crash reports and they all have the same crash signature, this crash signature being associated with problems with plugins. Unfortunately it is not one specific plugin that can cause this type of crash. The procedures in the Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems article may help.

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I have done a "binary" disable of half of the plug-ins in an attempt to find the offending plug-in. I've done this routine twice and found that the issue seems to be random, having all plug-ins enabled and gotten a successful log-on and going to the cadet photos without a problem, and then the next time I do this (first shutting down to the desktop and re-starting Firefox) the error reoccurs.

I am too bleary-eyed to continue with this nonsense, so forget it.

I will simply log on in the future to the USAF Academy with Internet Explorer.

In the parlance of the sailor, "piss on it."


Modified by William_Putnam