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I've been playing Jewel Academy on AOL.COM's website for weeks and now you say it's not secure? Why?

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  • Senaste svar av cor-el

gameplayer
gameplayer
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Suddenly the security question comes up when I try to continue playing Jewel Academy on the AOL.Games website. Why would the security suddenly be a problem when Firefox has allowed me to play it for weeks? I mean, when Firefox is crashing all the time.

Suddenly the security question comes up when I try to continue playing Jewel Academy on the AOL.Games website. Why would the security suddenly be a problem when Firefox has allowed me to play it for weeks? I mean, when Firefox is crashing all the time.

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Paul
Paul
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

cor-el
cor-el
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These problems can be caused by having an old SWF 12.0 r0 version.

The System Details list next to the question shows multiple Flash plugins.

  • Shockwave Flash 12.0 r0
  • Shockwave Flash 25.0 r0

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\

Firefox 51+ will mark HTTP connections with a padlock with a strike through and show "Connection is Not Secure" if you click the Control Center 'i' button at the left end of the location/address bar.

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