Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot open albums and view photos in Facebook.....tried all that FB suggested. They claim a Firefox problem....how do i resolve this?

  • 1 reply
  • 33 have this problem
  • 14 views
  • Last reply by cor-el

more options

cannot open ablum individually in Facebook...tried all that FB suggested. They claim a Firefox problem. Worked fine for a long period of time....now nothing.

cannot open ablum individually in Facebook...tried all that FB suggested. They claim a Firefox problem. Worked fine for a long period of time....now nothing.

All Replies (1)

more options

See Fix problems that cause images to not show and http://kb.mozillazine.org/Images_or_animations_do_not_load

It is possible that you clicked "Block Images" in the right click context menu while trying to save an image.
Check the image exceptions: Tools > Options > Content: Load Images: Exceptions - See Settings for web content, pop-ups, fonts, and languages

  • A way to see which images are blocked is to click the favicon (Site Identification icon) on the left side of the location bar.
  • A click on the "More Information" button will open the Security tab of the "Page Info" window (also accessible via "Tools > Page Info").
  • Open the Media tab of the "Page Info" window.
  • Select the first image and scroll down though the list with the Down arrow key.
  • If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.