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New computer, Windows 7, My shortcut Icon has quit working????

  • 5 replies
  • 18 have this problem
  • 1 view
  • Last reply by cmgranny

AnonymousUser
AnonymousUser
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I have a new computer with Windows 7. I downloaded Firefox 3.6.3. After several days I found that the desktop shortcut would not open Firefox. I have Firefox open with a number of tabs open but cannot open another window from desktop.

I have a new computer with Windows 7. I downloaded Firefox 3.6.3. After several days I found that the desktop shortcut would not open Firefox. I have Firefox open with a number of tabs open but cannot open another window from desktop.

Chosen solution

Chris, I closed Firefox and restarted it. It woks fine now. I'll keep your reply in case this becomes a recurring problem.

Thanks, Bob

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All Replies (5)

Chris Ilias
Chris Ilias
  • Moderator
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I'm not sure if that's the intended behaviour. (I'm on Mac) If you close Firefox, then start Firefox in Safe Mode, does the problem still occur? For instructions on starting in Safe Mode, see Diagnose Firefox issues using Troubleshoot Mode.

AnonymousUser
AnonymousUser Question owner
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Chosen Solution

Chris, I closed Firefox and restarted it. It woks fine now. I'll keep your reply in case this becomes a recurring problem.

Thanks, Bob

cmgranny
cmgranny
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Mine is doing the same thing. I am also experiencing flash crashes when it does this. Something is not right with this version of the browser.

cmgranny
cmgranny
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Oh I forgot to mention I am running XP Home edition.

cmgranny
cmgranny
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I tried to get into safe mode and can't even get Mozilla to open. I tried removing from my system so I could do a fresh download and it keeps saying close Mozilla first.