Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

Captcha code will not display


When i go to a site that requires to submit a captcha code to submit something the code to insert and captcha logo does not display..

This happened

Every time Firefox opened

== last few days

Additional System Details

Installed Plug-ins

  • -Adobe PDF Plug-In For Firefox and Netscape
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Default Plug-in
  • Shockwave Flash 10.0 r42
  • iTunes Detector Plug-in
  • 3.0.50106.0
  • Google Update
  • Java(TM) Platform SE binary
  • Next Generation Java Plug-in 1.6.0_17 for Mozilla browsers
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object
  • Npdsplay dll


  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/20100401 Firefox/3.6.3

More Information

Wikiwide 14 solutions 92 answers

What site is it? So that I could see whether the website itself doesn't work. You can see captcha on this site (support.mozilla.com), I hope?

Update Java and Flash, please.

  • Top 10 Contributor
  • Moderator
10750 solutions 96735 answers

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

See also Fix problems that cause images to not show

Helpful Reply

The captcha is not displayed when I want to login in gigapedia and also want to have a new account in yahoo messenger and others. why is that so?

Question owner

The site says "This a browser setting issue. The images work properly, FireFox, IE and all other major browsers. "


How do I set Firefox?

The captcha on this site is visible.

JUSTBOBS 0 solutions 1 answers

I do not think it is a browser problem. I went to the same sites with IE 8 and that browser did the same thing. No Captcha was viewable with that browser. thanx

binidj 0 solutions 1 answers

Helpful Reply

I was experiencing this issue so went into Safe Mode as described above and went through testing my addons. Eventually I traced it to the Disconnect 1.0.1 extension which disables tracking software. Having disabled that addon I can now view Captcha on Firefox.

Modified by binidj