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Firefox Randomly Closes, no Crash Report

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  • 0 have this problem
  • Last reply by cor-el

terriermon50
terriermon50
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Sometimes I find that Firefox just randomly closes on my laptop, usually when I step away for about 10-20 minutes. I can't find any info in the about:crashes page when it happens.

Sometimes I find that Firefox just randomly closes on my laptop, usually when I step away for about 10-20 minutes. I can't find any info in the about:crashes page when it happens.

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cor-el
cor-el
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  • Top 10 Contributor
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Could be that you suffer from a memory leak.

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

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