Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wanting a reinstall a gmail account I have deleted from Thunderbird Getting Yellow Unable to log in at Server

  • 1 reply
  • 0 have this problem
  • 11 views
  • Last reply by david

John and Barb
John and Barb
more options

Hi, I "deleted" one of my gmail accounts from Thunderbird, hoping to then be able to reinstall it as a new account. I "deleted" it (using the deletion process via "Account Actions" because it was not connecting to server. When I attempt to reinstall a the now "deleted" account I get the yellow "Unable to log in at Server" message. How can I get out of this situation please. The password I am using to add the account is the same as the one I use to sign into that account on gmail, but it does not seem to be working on TB I am using TB 115.7.0 Any suggestion please JB

Hi, I "deleted" one of my gmail accounts from Thunderbird, hoping to then be able to reinstall it as a new account. I "deleted" it (using the deletion process via "Account Actions" because it was not connecting to server. When I attempt to reinstall a the now "deleted" account I get the yellow "Unable to log in at Server" message. How can I get out of this situation please. The password I am using to add the account is the same as the one I use to sign into that account on gmail, but it does not seem to be working on TB I am using TB 115.7.0 Any suggestion please JB
Attached screenshots

Chosen solution

My approach, weird as it may seem, is to NOT enter password, just email id and press the continue button. Make sure the account has been completely deleted prior. Google will then prompt for your password and provide an 'allow' button to continue.

Read this answer in context 👍 1

All Replies (1)

david
david
  • Top 10 Contributor
more options

Chosen Solution

My approach, weird as it may seem, is to NOT enter password, just email id and press the continue button. Make sure the account has been completely deleted prior. Google will then prompt for your password and provide an 'allow' button to continue.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.