Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to add gmail

  • 1 reply
  • 1 has this problem
  • Last reply by Toad-Hall

more options

I have lot of problems correcting my maiin Gmail account and got frustrated and deleted passords and deleted gmail account and freshly tried to add again. I have enable Imap in my Gmail. I am entering user Id and password correctly. It accepts at stage1 and when I press done, I get checking password and then "Unable to log in at server. Probably wrong configuration, user name or password. I uninstalled nd reinstalled Thunderbird couple of times and same problem. Can anyone please help? Thank you

All Replies (1)

more options

IMAP gmail will get set up using Authentication Method: OAuth2 It requires that cookies are enabled in order for this to work, so make sure cookies are enabled:

  • Select 'Menu app icon' > 'Options/Preferences'
  • In 'Options/Preferences' left Pane select 'Privacy & Security'
  • Select checkbox 'Accept cookies from sites'

Uninstalling and reinstalling Thunderbird rarely resolves issues as there is often nothing wrong with the program itself. Most issues are in the Profile and usually an incorrect setting.


Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.