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Accessing sites

  • 3 replies
  • 0 have this problem
  • 5 views
  • Last reply by sandyp-pr

bert_greeley
bert_greeley
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Ever since I loaded 120.0.1 (64 bit) I have had problems accessing numerous sites. For example, https//HOn30.org. FIrst I get several "Having trouble ..." messages, and when it does come up it's a blank screen. I have had this happen wtih Library of Congree, eBay, and most sites from linking within another web site. I have tried playing with the "HTTPS mode" and the "DNS over HTTPS" to no avail. What changed with this version and how do I fix it. Win10 Sp1 64bit Dual Xeon E5 CPUs 128gb RAM nVidia Quadro K5200 w/8gb VRAM C: = 1tb CT1024 SSD (Crucial) D: = 2tb 7200 rpm WD E: = 5tb SSD (Samsung) F: = 1.5tb Seagate (can you tell I used to be tech support?) Thanks Bert

Ever since I loaded 120.0.1 (64 bit) I have had problems accessing numerous sites. For example, https//HOn30.org. FIrst I get several "Having trouble ..." messages, and when it does come up it's a blank screen. I have had this happen wtih Library of Congree, eBay, and most sites from linking within another web site. I have tried playing with the "HTTPS mode" and the "DNS over HTTPS" to no avail. What changed with this version and how do I fix it. Win10 Sp1 64bit Dual Xeon E5 CPUs 128gb RAM nVidia Quadro K5200 w/8gb VRAM C: = 1tb CT1024 SSD (Crucial) D: = 2tb 7200 rpm WD E: = 5tb SSD (Samsung) F: = 1.5tb Seagate (can you tell I used to be tech support?) Thanks Bert

All Replies (3)

zeroknight
zeroknight
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The site you linked returns a blank page on Firefox and error 500 on Chrome.

Do the other sites work in Troubleshoot Mode?

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bert_greeley
bert_greeley Question owner
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As I am a retired programmer, it embarrasses me to admit I don't know how to put FF in "troubleshoot". I was just in the "Development" area but nothing jumpped out at me. My programming skills are in a more COBOL-like language.

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sandyp-pr
sandyp-pr
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Hi, I had these problems a few weeks ago. Troubleshoot Mode did not help - but that could be me. I also had problems with Clear history, tabs crashing, followed by Firefox crashing - something else was going on. I eventually deleted Firefox and installed it again because I was afraid one problem was leading to another. You may want to restart the computer, this could be your network.

First - save your profile. You may need it. Saving bookmarks is easy, at least do that.

I am a very poor reader - but articles I am recommending I have read and they will help. But - read them completely, copy to a file you can look at off line (for ease of access). And take a break!

Note: When Firefox is started in Troubleshoot Mode then you will notice that the Help menu shows "Turn Troubleshoot Mode Off".

Troubleshoot and diagnose Firefox problems http://mzl.la/16zLrEU Diagnose Firefox issues using Troubleshoot Mode https://mzl.la/3vUhzHB

Hope this helps

Modified by sandyp-pr

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