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Can no longer view YouTube videos while in Firefox browser

  • 2 replies
  • 6 have this problem
  • 339 views
  • Last reply by timjurek

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I can no longer view YouTube videos in Firefox browser because they think I have some kind of add blocker installed. I have never installed such a thing and have no idea how to fix what they are demanding I must fix in order to continue with YouTube in the FireFox browser. In the mean time I have to use some other unfamiliar browser just for YouTube. It appears that some kind of incompatibility has evolved in the recent two or three weeks between Firefox and YouTube.

I can no longer view YouTube videos in Firefox browser because they think I have some kind of add blocker installed. I have never installed such a thing and have no idea how to fix what they are demanding I must fix in order to continue with YouTube in the FireFox browser. In the mean time I have to use some other unfamiliar browser just for YouTube. It appears that some kind of incompatibility has evolved in the recent two or three weeks between Firefox and YouTube.
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Thank you for the prompt reply.

At the time I sent notice to Mozilla Support I also notified YouTube that I didn't have any sort of add blocker that their system was apparently detecting and therefore could not identify what they wanted me to disable. A little later I shut down the computer and turned it back on to find that access to videos had been restored without those pop up directives to disable the non existent add blocker.

Your recommended solutions were interesting reading and may one day be useful to me so thanks again for that.