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Cannot access documents through webpage links

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  • 0 have this problem
  • 4 views
  • Last reply by zeroknight

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I have started doing research on Vietnam Veterans using the online Coffelt database (coffeltdatabase.org). The search results pages often provide links to supporting documents, but I am not able to open them in the Firefox browser. However, I am able to open them when using the Edge browser. I prefer Firefox and would like to know if there is a setting adjustment I could make to fix the issue. Thanks.

I have started doing research on Vietnam Veterans using the online Coffelt database (coffeltdatabase.org). The search results pages often provide links to supporting documents, but I am not able to open them in the Firefox browser. However, I am able to open them when using the Edge browser. I prefer Firefox and would like to know if there is a setting adjustment I could make to fix the issue. Thanks.

All Replies (2)

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What kind of links are that ? Are that normal links or is JavaScript involved ? Can you open them if you copy the link to the clipboard (Copy Link Location) and open a new tab and paste the link in the location/address bar ?


You can right-click and select "Inspect" to open the built-in Inspector with this element selected.

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It works for me. Does it still happen in Troubleshoot Mode?