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[edited] @gmail.com Account need help

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  • Last reply by Terry

| D Josipović |
| D Josipović |
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Hi there, my name is Damjan J, and I take care and manage my 80yo mother account registered to [edited] @gmail.com email address.

Namely I noticed that FF latest version fails to remember passwords and logins although this option is ENABLED.

We need this matter fixed ASAP for I can't physically be at the spot all the time entering numerous usernames and passcodes.

Thank you

Please reply to [removed email from public support forum] +[removed phone# from public support forum] BR damjan, belgrade, serbia, europe

Hi there, my name is Damjan J, and I take care and manage my 80yo mother account registered to [edited] @gmail.com email address. Namely I noticed that FF latest version fails to remember passwords and logins although this option is ENABLED. We need this matter fixed ASAP for I can't physically be at the spot all the time entering numerous usernames and passcodes. Thank you Please reply to [removed email from public support forum] +[removed phone# from public support forum] BR damjan, belgrade, serbia, europe

Modified by James

All Replies (1)

Terry
Terry
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Does the same problem exist on both computers? Try restarting in troubleshoot mode.

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems https://support.mozilla.org/en-US/kb/troubleshoot-issues-related-to-add-ons