Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

[edited] @gmail.com Account need help

  • 1 reply
  • 0 have this problem
  • 11 views
  • Last reply by Terry

| D Josipović |
| D Josipović |
more options

Hi there, my name is Damjan J, and I take care and manage my 80yo mother account registered to [edited] @gmail.com email address.

Namely I noticed that FF latest version fails to remember passwords and logins although this option is ENABLED.

We need this matter fixed ASAP for I can't physically be at the spot all the time entering numerous usernames and passcodes.

Thank you

Please reply to [removed email from public support forum] +[removed phone# from public support forum] BR damjan, belgrade, serbia, europe

Hi there, my name is Damjan J, and I take care and manage my 80yo mother account registered to [edited] @gmail.com email address. Namely I noticed that FF latest version fails to remember passwords and logins although this option is ENABLED. We need this matter fixed ASAP for I can't physically be at the spot all the time entering numerous usernames and passcodes. Thank you Please reply to [removed email from public support forum] +[removed phone# from public support forum] BR damjan, belgrade, serbia, europe

Modified by James

All Replies (1)

Terry
Terry
more options

Does the same problem exist on both computers? Try restarting in troubleshoot mode.

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems https://support.mozilla.org/en-US/kb/troubleshoot-issues-related-to-add-ons