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‘When are you going to fix the key logger problem? This problem has gotten worse with every one of you recent upgrades.’

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  • Last reply by Paul

aschrum
aschrum
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‘When are you going to fix the key logger problem? This problem has gotten worse with every one of your recent upgrades.’ The last upgrade a couple of days ago made it permanent. I had to turn off my key logger protection to get past this problem.

‘When are you going to fix the key logger problem? This problem has gotten worse with every one of your recent upgrades.’ The last upgrade a couple of days ago made it permanent. I had to turn off my key logger protection to get past this problem.

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cor-el
cor-el
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If you are referring to the ZoneAlarm anti-keylogger feature in Firefox 116 then this is a regression caused by blocking icsak.dll in Firefox 116 on Windows 11 because it is causing crashes. It is likely that ZA used this DLL to make the keyboard work properly in supported browsers, but due to causing it crashes (mostly in Windows 11). It is possible that this will be addresses in a Firefox 116 dot release. For now you need to disable the ZoneAlarm anti-keylogger feature.

Paul
Paul
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Hi

Thank you for your patience while we have been looking into this issue. We have issued an update to Firefox that is expected to fix this problem. Please make sure that you have version 116.0.2 of Firefox installed on your device.

For help updating, please see: https://support.mozilla.org/en-US/kb/update-firefox-latest-release#

Thank you.