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webpage goes from color to grey on loading

  • 2 replies
  • 0 have this problem
  • 11 views
  • Last reply by jshirleyjr

jshirleyjr
jshirleyjr
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Hi There,

I have one webpage (https://www.dcbservice.com/) that when it loads in firefox it changes from color page to grey when loading is complete. I do not have this issue in the firefox on mobile or phone browser or with microsoft edge. Nor is this issue prevalent when I go to other websites using firefox.

I have apparently changed something without realizing what I have done, is there anything I can do to change the setting back?

Hi There, I have one webpage (https://www.dcbservice.com/) that when it loads in firefox it changes from color page to grey when loading is complete. I do not have this issue in the firefox on mobile or phone browser or with microsoft edge. Nor is this issue prevalent when I go to other websites using firefox. I have apparently changed something without realizing what I have done, is there anything I can do to change the setting back?
Attached screenshots

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
jshirleyjr
jshirleyjr Question owner
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Thank you for the suggestion. If I open the site into private window, the color returns as if nothing had changed on the page.