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restore my old account( I have had it fr many years)

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  • 0 have this problem
  • 19 views
  • Last reply by Dropa

gander2005@netzero.com
gander2005@netzero.com
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I have had an account ( [edited] @netzero.com) for many years. Somehow , since i have been ill, and not using my laptop, I lost it and it contains all my address files and phone numbers that I desperately need. Can you help me restore it, I pray? Jim( James R. BERKA ) phone [phone# removed from public] [address removed from public]

I have had an account ( [edited] @netzero.com) for many years. Somehow , since i have been ill, and not using my laptop, I lost it and it contains all my address files and phone numbers that I desperately need. Can you help me restore it, I pray? Jim( James R. BERKA ) phone [phone# removed from public] [address removed from public]

Modified by James

All Replies (1)

Dropa
Dropa
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Nothing can be done if you don't remember the password or the password email reset can't be accessed because the email registered to it is lost or deleted. Firefox has no such backup that would contain your information as mentioned. You need to report the last laptop to the authority to recover it. This is beyond Firefox forum to help with at this point.