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Continually Need To Verify My Bank Sign In

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by cor-el

JeanneM
JeanneM
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Hi, 

Everytime I update Firefox, I have to continuouly verify my PNC bank account. It's not on their side, it's something with Firefox.  I tried adding to remove enhabced tracking proctection & to allow the cookies from the site. How can I get to my login????

Thanks, Jeanne

Hi, Everytime I update Firefox, I have to continuouly verify my PNC bank account. It's not on their side, it's something with Firefox. I tried adding to remove enhabced tracking proctection & to allow the cookies from the site. How can I get to my login???? Thanks, Jeanne

All Replies (2)

Dropa
Dropa
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Are you re-entering your account number or what are you referring to verify my PNC back account? Firefox doesn't have anything to do with bank account verification. They always do this now for all banking system for security purpose. I get asked to use phone or email for PIN verification on my banking system - that is something they do now to prevent "IDentity Theft". So you need to call their customer service to talk to them about this.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Detail like websites remembering you and log you in automatically is stored in cookies, so make sure you aren't clearing important cookies.

You can use these steps to make a website recognize and remember you.

  • create a cookie allow exception with the proper protocol (https:// or http://) to make a website remember you

You can check that you aren't clearing important cookies.

  • using "Delete cookies and site data when Firefox is closed" to clear cookies keeps cookies with an allow exception
    in 102+ version toggling this setting makes changes to the "Clear history when Firefox closes" settings and those settings prevail
  • using "Clear history when Firefox closes" in Firefox 102+ honors exceptions and keeps cookies with an allow exception, previous versions removed all cookies

Make sure to keep the "Site settings".

  • clearing "Site settings" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data
  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Exceptions"
  • Settings -> Privacy & Security
    Firefox will: "Use custom settings for history":
    [X] "Clear history when Firefox closes" -> Settings