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Access Denied on some shopping sites, only with Firefox

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  • 1 has this problem
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  • Last reply by cor-el

KJS-LES
KJS-LES
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"You don't have permission to access "http://www.vitacost.com/" on this server. Reference #18.2a18df17.1666654394.409f377"

I DID see similar postings, but I didn't see where I could say "Me Too." So I'm posting separately.

This started in the past few days, the first with a website I've been using for 10 years. No problem with Chrome. I contacted their tech support. A couple of days later it worked okay till this morning (10/24/22). This evening it's off again -- after another software upgrade.

I'm now experiencing this with a second site, which I've also used for at least 10 years with no problems.

I read in a reply or two something about "profiles." I have no idea what this is or where to find them.

"You don't have permission to access "http://www.vitacost.com/" on this server. Reference #18.2a18df17.1666654394.409f377" I DID see similar postings, but I didn't see where I could say "Me Too." So I'm posting separately. This started in the past few days, the first with a website I've been using for 10 years. No problem with Chrome. I contacted their tech support. A couple of days later it worked okay till this morning (10/24/22). This evening it's off again -- after another software upgrade. I'm now experiencing this with a second site, which I've also used for at least 10 years with no problems. I read in a reply or two something about "profiles." I have no idea what this is or where to find them.

All Replies (1)

cor-el
cor-el
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"You don't have permission to access..." errors are characteristic of a firewall that protects the server against misuse and this firewall thinks something is suspicious about the HTTP request. If you use a proxy or VPN then try to use a direct connection. You can try to clear the Cache and remove the Cookies for websites that cause problems via the padlock button or via "3-bar" Firefox menu button (Options/Preferences) to see if that fixes it. I've also seen cases where having "Resist Fingerprinting" enabled caused this issue to occur.

If this all doesn't work then you can try "Forget About This Site" in the right-click context menu of an history item.