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Toms hardware forums will not load in firefox

  • 3 replies
  • 0 have this problem
  • 3 views
  • Last reply by jonzn4SUSE

twhawkes
twhawkes
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When trying to access the toms hardware forum link: https://forums.tomshardware.com/

It says that that the page isnt "redirecting properly". In chrome it works fine. I've tried disabling all add-ons and clearing cookies and site data, and the problem still percists.

I've screen recorded the problem if it helps: https://drive.google.com/file/d/1b3xF4e5l0Cvgre3ixJcza6r2M3QzumzW/view?usp=sharing

Thanks in advance, Tom

When trying to access the toms hardware forum link: https://forums.tomshardware.com/ It says that that the page isnt "redirecting properly". In chrome it works fine. I've tried disabling all add-ons and clearing cookies and site data, and the problem still percists. I've screen recorded the problem if it helps: https://drive.google.com/file/d/1b3xF4e5l0Cvgre3ixJcza6r2M3QzumzW/view?usp=sharing Thanks in advance, Tom

All Replies (3)

Dropa
Dropa
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Is there a reason why it can't be posted on the forum? I am one wouldn't like to click links to view screenshots that can be posted here.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This issue can be caused by corrupted cookies or blocked cookies.

  • check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages about blocked content.

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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twhawkes said
When trying to access the toms hardware forum link: https://forums.tomshardware.com/ It says that that the page isnt "redirecting properly". In chrome it works fine. I've tried disabling all add-ons and clearing cookies and site data, and the problem still percists. I've screen recorded the problem if it helps: https://drive.google.com/file/d/1b3xF4e5l0Cvgre3ixJcza6r2M3QzumzW/view?usp=sharing Thanks in advance, Tom


Your link requires users to provide personal info.  ;-/ see screenshot I would post it on YouTube or share it to the public. Clear your cache as mentioned above.

Modified by jonzn4SUSE