It's hard to be polite because of my major frustration with these issues which have been going on way to long...almost a year. It started with an "upgrade"....went backwards not forward in function...when certain emails from places I've subscribed to came thru with no images, just verbal highlights. Clicking on those links to read more ended up with the New Tab thing moving back and forth forever and then I get the note "Secure Connection Failed:PR_END_OF_FILE_ERROR. It did this, the first time, for almost two months and then suddenly cured itself. Next time an upgrade happened I was back to square one. Time line for self fix was a bit shorter, but well over a month. Ditto several more times. I did all the looking and reading and nothing offered helped resolve this issue. More recently...the last month or so...I get ZERO images on incoming emails, regardless who, what, when sends them. For instance, I got a poster, announcing an upcoming art show. I got nothing but blank boxes. Having had this issue with other emails, I've learned that I have to create a forwarded email in order to see any images. I'm still dealing with the inability to open articles, web sites, etc, from and email or other site I'm looking at that may have something of interest. I'm about to pull the plug on FoxFire if this keeps up!!!!