Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Problem with Outlook 365 Mail on Firefox

  • 1 reply
  • 1 has this problem
  • 16 views
  • Last reply by FredMcD

more options

'For the last two days I cannot open my email on Outlook 365 using my Friefox browser. I get a page sayig "Something went wrong" and then am asked to refresh. But that doesn't help. I've tried restarting my computer but that makes no difference.

'For the last two days I cannot open my email on Outlook 365 using my Friefox browser. I get a page sayig "Something went wrong" and then am asked to refresh. But that doesn't help. I've tried restarting my computer but that makes no difference.

All Replies (1)

more options

I did not like the way Microsoft e-mail was displayed on my system, so I started using; https://www.mozilla.org/en-US/thunderbird/ Thunderbird is a free email application that’s easy to set up and customize - and it’s loaded with great features!

Thunderbird Support Forum https://support.mozilla.org/en-US/questions/thunderbird


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.