Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

SiriusXM web app just says "We have experienced an Issue"

  • 2 replies
  • 1 has this problem
  • 222 views
  • Last reply by FredMcD

more options

I switched from Chrome recently, but have been unable to get the SiriusXM web app to work. This has been an issue working from home and listening to my channels. It still works fine on Chrome and even edge. I have updated to the newest release, repented for my tech sins, and rebooted my computer to no avail. Anyone had this issue or know how to resolve it? I don't really want go back to chrome, but I also don't want to spend money on a radio for my house or have two browsers running.

I switched from Chrome recently, but have been unable to get the SiriusXM web app to work. This has been an issue working from home and listening to my channels. It still works fine on Chrome and even edge. I have updated to the newest release, repented for my tech sins, and rebooted my computer to no avail. Anyone had this issue or know how to resolve it? I don't really want go back to chrome, but I also don't want to spend money on a radio for my house or have two browsers running.
Attached screenshots

Chosen solution

I was able to get it to work by clearing the cache in the settings, if you happen to be having the same issue.

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

I was able to get it to work by clearing the cache in the settings, if you happen to be having the same issue.

more options

That was very good work. Well Done.